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FileLume FAQ

Direct answers about free access, accounts, on-device and server processing, billing, and common file workflows.

Free core tools
No account required
Processing mode shown before each task

Is FileLume free?

Yes. Core tools are free and supported by ads when advertising is enabled. Start from the [homepage](/), image tools, or PDF tools.

Do I need an account?

No account is required for core tools. An account is required only for optional Pro access and billing.

Are my files uploaded?

Every tool page states the processing mode before you run a task. On-device tools process the selected file entirely in your browser and do not upload it to FileLume. Secure server tools upload over HTTPS, use temporary working files, and delete them when the request finishes, including failed requests.

Which tools use a server?

OCR, Office to PDF Pro, Advanced PDF Compression, and AI Background Removal. The tool page names the purpose and current file limit before processing.

How do I manage or cancel Pro?

Sign in, open Account, and choose Manage or cancel subscription to open the Lemon Squeezy customer portal.

Why did my PDF fail?

A PDF can fail if it is encrypted, damaged, too large for browser memory, or too complex. The error should preserve current files and settings and offer a specific retry or alternative.

Does FileLume work on mobile?

Many tools work in modern mobile browsers, but large files can hit memory limits faster on phones. Tool pages show current format, processing mode, outcome, progress, and recovery states.